Contact Us

Last Updated: November 7, 2026

A question before the next move?

Product and order help

We can help you check a listing, understand what is included, or follow up on an order. Email support@boysloy.com or call +1 817-738-1629. For an order question, include your order number. For a product question, include the item name or a link and the detail you want to check, such as dimensions, components, player information or supplied instructions.

Correspondence address

boysloy
4214 Capri Island Ct
Katy, TX 77449
United States
Website: boysloy.com

Business correspondence address only. This is not a walk-in retail store.

Returns and missing pieces

Contact us before sending a return

For returns, contact us first. We will provide a prepaid return label and the correct return address. Do not send returned goods to our business correspondence address unless instructed to do so. Eligible returns may be requested within 30 calendar days after delivery; see our Refund Policy.

If an item arrives with a problem

Tell us the order number, which item is affected and what is damaged, incorrect or missing. Helpful photographs can make the issue easier to identify. These instructions do not limit remedies under applicable law.

Map and related information

Choose whether to load the map

You do not need to load a map to read our address or contact us. Loading the optional map connects your browser to Google, which may receive your IP address and browser or device information. Read our Privacy Policy for more information.

Useful links

Read our FAQ, tabletop game and puzzle buying guide, Shipping Policy and Payment Policy. For privacy requests, email support@boysloy.com or use Your Privacy Choices where available.